We can offer technical support in setting up files for imaging. Please don't hesitate to contact us with any questions concerning software applications supported and file formatting. We make every effort to troubleshoot potential problems, but cannot be held responsible for files we do not create. This includes, but is not limited to content, resolution of raster data or image ability of client files. In addition, we cannot assume any responsibility for poorly created files. We can only troubleshoot "technical" file attributes, not edit or "second guess" the graphic content of client files. Fonts, scans and any other reference files must be included on disk along with the actual file to be imaged.
We assume no responsibility for output discrepancies in files submitted without proofs. Because of variations in monitors, inks, film, imaging equipment and processing, "color critical" files require a test image. We assume no responsibility for undesirable color output if no color test is requested.
Imaging orders are subject to output time constraints. We reserve the right to interrupt output of files that appear corrupt, cause system malfunctions or involve unusually long output time. Please establish the compatibility of your files before requesting services. We are not responsible for lost, stolen or erased files or incompatible media. Please make sure all files are archived elsewhere.
Copyrights & Trademarks
Reproduction in any form, of copyrighted materials without prior permission of the originator, is illegal. It is the responsibility of the client to obtain such permission. We are in no way responsible for obtaining permission and assume prior permission has been obtained by the client before work is submitted.
Pick-up and delivery is available for most jobs.
Customer must notify ART EFFECTS G&S within 5 business days of order acceptance to notify any defects discovered in the ordered product.
Since each order is unique to each customer it has no re-sale value, therefore All Sales Are Final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit.
In order to receive a replacement the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received.
ART EFFECTS GRAPHICS & SIGNS LLC / Copyright 2016. All rights reserved.